01 Contact and hours
Ring it, or pick a window.
The phone reaches someone who knows the equipment rather than a script. The booking page is open whenever you are, and it answers with a window instead of a promise to call back.
- Crew on the road
- 8:00 am – 8:00 pm, seven days
- Line answered
- 24/7
- Covering
- Estrella 85043 · Alhambra 85015 · South Mountain 85042 · Garfield 85006
- Service call
- $89, credited against the repair once you approve it
02 Before you call
Three things that save you a second visit.
- The plate
- Model and serial number, off the sticker inside the door frame or behind the toe grille. It decides which part rides out with the technician instead of being ordered afterwards.
- The display
- Any code, exactly as it reads, including the letter. A code narrows a control fault to one circuit before anybody opens the machine.
- The timeline
- When it started and what happened just before. A fault that appeared the morning after a monsoon outage is a different fault from one that crept up over a month.
None of it is essential. If all you have is “the oven is lying to me”, say that — we have taken worse and found it.
03 The number
What it costs, before you ring.
Flat $89 service call covering the visit and full diagnosis, credited against the repair once you approve it.
- Igniter or burner assembly
- $170–$420
- Oven thermostat or heating element
- $210–$440
- Refrigeration fan or defrost system
- $280–$620
- Dishwasher pump or control
- $190–$390
- Control board or touch panel
- $470–$630
- Compressor or sealed-system repair
- $1,470–$2,980
Parts and labour, quoted as the band your fault sits in and agreed out loud before anything is dismantled — and the $89 service call comes off that figure once you approve the work. Where a job crosses two bands, you hear both numbers on the phone, not on the invoice.
04In their words
Three calls that started exactly like yours.
Booked on this number, run by this workshop, written up by the people who paid the bill.
4.9 / 51,249 reviews
Puddles kept appearing beneath the produce bins. Behind the rear panel he found the defrost drain iced over. He steamed it clear, fitted a new drain heater, and had me feel the airflow afterwards.
Bernadette Q.Alhambra
Cookies burned underneath and stayed pale on top in the lower oven. He probed the cavity through a full cycle and caught the bake element shorting intermittently. Replaced it, then retested before writing anything up.
Priya H.Estrella
Ours is wedged into a bungalow galley, so getting it out is half the job. He managed it without marking the woodwork, found the drain hose kinked behind, and rerouted it. Drains in seconds now.
Lorne K.Garfield
Every job above was run by this workshop in Phoenix.
05 Where we drive
Districts on the daily run sheet.
Routes are planned around these, which is why a call placed in the morning usually gets a slot the same day rather than a promise about next week.
- Estrella 85043 Newer southwest-Phoenix subdivisions with wide island kitchens and west-facing glass that bakes all afternoon. Repairs in Estrella
- Alhambra 85015 Post-war block-built ranch homes off Camelback, compact kitchens updated one appliance at a time. Repairs in Alhambra
- South Mountain 85042 Ranch houses and hillside remodels below the preserve, many with a second kitchen out on the covered patio. Repairs in South Mountain
- Garfield 85006 Historic bungalows east of downtown: original galleys and rear additions where a professional range only just fits. Repairs in Garfield